1. Compliance Overview
CareTech AI recognizes the importance of protecting personal data, health information, and sensitive operational information. We are committed to developing and operating our platforms with awareness of applicable privacy, security, and healthcare compliance requirements.
2. Supported Frameworks
Our compliance program is designed around major global frameworks, which may include:
- HIPAA — Health Insurance Portability and Accountability Act in the United States.
- HITECH Act — Health Information Technology for Economic and Clinical Health Act.
- GDPR — General Data Protection Regulation for EU data subjects.
- India DPDP Act — Digital Personal Data Protection Act, 2023, where applicable in India.
- State privacy laws — CCPA/CPRA and other state-specific health privacy guidelines.
3. Shared Responsibility Model
CareTech AI’s specific compliance obligations depend on the product type, implementation model, client contract, and user role. Customers remain responsible for configuring access rights and maintaining compliance inside their physical offices and endpoint devices.
4. Data Residency
Website enquiries submitted through this site are processed in AWS us-east-1 (Northern Virginia, United States). Platform data residency is set per tenant and recorded in the applicable customer agreement.