From sign-up to cleared to work.
Guided onboarding, secure document upload, credential tracking and a readiness status a clinician can actually read — so nobody waits without knowing what for. Caretech closes the distance between saying yes and working a shift, and makes the waiting legible while it lasts.
Credentialing runs on email. Nobody can see the queue.
A clinician sends a license to one inbox and an immunization record to another, and then waits without knowing what waiting means.
The documents sit inside threads. The coordinator chasing them works from memory, a spreadsheet and a folder of attachments. Nobody can answer the only question the clinician has — what is still missing, who has it now, and when does this end — so they ask again, and the asking becomes its own workload on both sides.
Meanwhile a facility has an open shift and a person who is very nearly ready to work it. The gap is not clinical and it is not commercial. It is a records problem wearing a staffing problem's clothes.
From account to approved work, as one visible sequence.
Twelve steps that currently live in twelve inboxes. Caretech puts them in one order the clinician and the coordinator are both looking at.
The clinician journey, end to end
Getting in
- 01 Join — an account is created
- 02 Profile — roles, skills, history
- 03 Documents — uploaded once, held once
04 Credentialing — human review
- Documents are checked against the list the facility configured
- A named person approves, or does not
- 05 Readiness — what is missing, and why
Finding work
- 06 Opportunity discovery — the shifts a clinician may see
- 07 Matching — role and availability
- 08 Scheduling — booked, with a calendar
Doing the work
- 09 Work — the shift itself
- 10 Time — attendance and hours
- 11 Support — messages tied to a shift
- 12 Payout & account visibility
Three groups of work, on one record.
Getting a clinician cleared, keeping them supported while they work, and showing them what they earned. Every item below runs against the same identity, the same requirement list and the same audit record.
Access and enablement
Getting a clinician in, and cleared:
Messaging, support and daily workflow
Keeping them supported while they work:
Payout and account visibility
Showing them what they earned, and when:
The readiness card a clinician actually reads.
Product illustration with sample data.
The software routes the file. A person makes the call.
Credentialing is the one step Caretech deliberately keeps human — and instruments completely. Everything either side of it is administration; this part is judgment, and judgment has an owner.
- Requirement-list checking — Caretech checks a clinician's documents against the requirement list your facility configured, and flags a gap before anyone can be committed to a shift.
- Named-approver routing — a qualified person clears the clinician, and Caretech records who, against which requirement, and when.
- Readiness is a status the clinician reads for themselves — the requirement, the gap, and the route to close it.
- A refusal is recorded as deliberately as a clearance, so the queue has a history rather than a rumor.
Where the authority stays with your organization.
Credentialing decisions and employment decisions are yours. Caretech's job is to make them fast, visible and reconstructable afterwards — four ways.
Requirement-list checking
Caretech checks documents against the requirement list your facility configured, tracks expiry against the date of the shift being worked, and flags the gap before a clinician can be committed.
Named-approver routing
A qualified person clears the clinician. Caretech records who cleared them, against which requirement and when — and records refusals the same way.
Mobile onboarding
Account creation, guided onboarding and secure document upload run on a phone, so a clinician finishes joining where they actually are.
Payout visibility
A clinician sees pay information, completed shifts, timesheet review and payout status. Payroll processing stays with your payroll system, which receives a provider import file.
Roles are enforced at the boundary: a scheduler cannot request a shift on a worker's behalf, a worker cannot confirm their own request, a scheduler cannot approve a timecard, and an auditor can read payroll without exporting it. Separation of duties is a rule the platform holds, not a convention it hopes for.
What workforce leaders ask first.
Five questions that decide whether a workforce platform shortens the queue or just moves it.
What does credential checking actually do?
Caretech collects credentials, tracks their verification status and expiry, and checks them against the requirement list your facility configured — at request, at confirmation and at clock-in. Expiry is judged against the date of the shift being worked, not the moment of the click.
Can a clinician see what is holding them up?
Yes. Readiness is a status the clinician reads for themselves: the requirement list, the live status against it, the specific gap, and the route to close it. Guided onboarding runs on a phone, so the waiting is legible while it lasts.
Who approves a clinician to work?
A named person in a named role. Caretech routes the file, records who cleared the clinician, against which requirement and when, and records refusals as deliberately as clearances — so “why was this nurse refused on the 14th?” has an answer months later.
Can one person do every step?
No. Roles are enforced at the boundary: a scheduler cannot request a shift on a worker's behalf, a worker cannot confirm their own request, a scheduler cannot approve a timecard, and finance cannot void an invoice. Separation of duties is a rule, not a convention.
Does the platform run payroll?
Payout visibility shows a clinician pay information, completed shifts, timesheet review and payout status, with administrator payout dashboards on the operator's side. Caretech generates a provider import file for your payroll provider; payroll processing and tax handling stay there.
See the twelve steps, in one order.
Join, profile, documents, credential, ready, discover, match, schedule, work, time, support, pay — twelve steps that currently live in twelve inboxes, put in one order the clinician and the coordinator both see. See what the platform does in your setting.